Hey All,
Long time no speak but I've got a bit of a dilemma and it's currently keeping me up at night.
We have a member of staff here who has spoken with their son who is a developer and has advised her that she can utilise Claude to code applications from scratch, host this application on our SharePoint and use it in production.
I'm no developer however I know a small amount of fundamentals to get me by. The issue is the first app that's been created Claude wants us to register it as an app in Entra so that it can use our Office 365 logins as authentication to who can access the application. This member of staff to my knowledge has no past experience in development and so I raised concerns mainly around security and integrity of the app as though it's been developed, I'm uncomfortable giving it access to services without knowing if the app is secure, an example off the top of my head is Claude could potentially hallucinate or similar due to the long conversations and prompts and as a result mess up the code sending data to who knows where or what it's doing with it so I wanted to get it checked by a developer which we're in the process of doing. It also needs a Database which it wants to use Power Automate and SharePoint lists to log the data. It's basically a HTML form which is filled out by members of staff and then that information is sent to a dashboard. It uses .json files and HTML files hosted on SharePoint.
That first app is still undergoing checks and is yet to be put in production, I've had to get an external IT support company to check it over and help support their implementation of the app, however this weekend I recently received another email saying this same member of staff has created another application. It wants similar; where an app registration in Entra would need to be created and then it would utilise our O365 logins in order to allow certain staff members to authorise a request for certain kit and then also recording an invoice.
This seems like real serious stuff and the member of staff is speaking about having an audit trail. The additional problem I seem to have is that the CEO is working alongside this member of staff and wants these things to go into production. I just feel quite uncomfortable around the fact the software developed by Claude has no support attached to it, requires permissions from our current systems and users, I don't have the expertise or questioning ability in order to support these applications if something goes wrong or to ensure Claude is doing the right thing and is doing what it says.
It all just seems a bit hard to navigate and is worrying me as more and more of these apps are being developed. I don't want to be the IT Manager who just says no for the sake of it or pushes back, I want to enable users to use this new technology but I'm concerned about quite a lot here.
The external IT support company said they are getting requests from other companies with the same kind of thing and where positive about it, so I presume it's more common than I think? What are your guys suggestions, should I be more open and happy to approve these apps or am I right in pushing back a bit here? Also what are you guys doing in this scenario?
Any help would be most appreciated, thanks all
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