Dear Customers,

We will be performing scheduled maintenance on September 1, 2026. During the maintenance window, our site, Namecheap.com, may be unavailable, respond more slowly than usual, or display error messages.

Additionally, billing-related operations may fail during the maintenance window. Such cases will be processed by our Billing team afterwards.

Please also note that this maintenance will impact some of our internal tools, which may affect the investigation time of our support agents and the resolution of some cases. Your understanding is highly appreciated.

The time frame for the maintenance is as follows:

• September 1, 03:00 AM – 08:00 AM EDT | 07:00 – 12:00 UTC

This will not affect any services, and our Customer Support Team will be available via live chat and the email engagement system.

We sincerely apologize for the inconvenience.  Thank you for your patience and understanding.

Kind regards,

Namecheap Support Team