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Дата публикации: 23-07-2026 10:22:36



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Lightroom Version Number
14.5.2
Operating System
  1. macOS 13 Ventura

My 27” iMac is seven years old and cannot be updated beyond Ventura 13.7.8. I have been running Lightroom Classic 14.5.2 with no problem for some time, that being the most up to date version that my Mac will accept. For no apparent reason Lightroom ceased working, so I uninstalled then reinstalled it. Lightroom now opens but most thumbnails are greyed out, and only a few photos are displayed as thumbnails. Nothing works and It is now impossible to minimise or close Lightroom and I have to perform a Force Quit. I have looked online for a solution but with no success. All suggestions gratefully received.

Odd. What else has happened on that machine lately? Is the catalog on an internal or external drive? It almost sounds like the catalog or previews got corrupted, so I'd try creating a new catalog (just as a test) and import a few photos into it and see if that works as expected. The results of that test should give us a few clues.

Thank you for taking an interest in my situation. The catalog is on my internal drive. I took a couple of photos and imported them into a new catalogue. They are sharp on the rear screen of the camera, but blurred when opened in Loupe view, after much spinning coloured wheel. I then attempted to delete them but I then get stuck in a screen showing "Deleted Photos". Once again I have to Force Quit. I subsequently opened the images in OM Workspace and they are sharp and are displayed with no problem. Still baffled.

I wonder if it's not worth running some macOS hardware diagnostics to rule out a failing component. https://support.apple.com/en-gb/102550

It can't be a new Lightroom bug since you've been using that version for a year, but it's worth trying a prefs reset and the other standard troubleshooting steps like a clean user account to try to narrow down the cause.

A 7 year old iMac would be a 2019 model? I'm wondering about a GPU setting that could have been changed, so if you can get into Preferences > Performance, it would be useful to see what's set there.

Once again thank you. I have run macOS hardware diagnostics and it has come back with no issues.

Ok, next port of call, if you can get into Lightroom, can I get a screenshot of the Preferences > Performance dialog please?

And if you can't, then it's worth working through the standard troubleshooting steps: https://www.lightroomqueen.com/premium-classic/troubleshooting/standard-troubleshooting/

Some, of course, you've already done. I'm particularly interested in what happens in a clean user account, as that excludes a whole bunch of things in one go.

Screenshot of Preferences.

  • Screenshot 2026-07-22 at 09.42.33.png

    Screenshot 2026-07-22 at 09.42.33.png

    209.9 KB · Views: 15

Thanks, let us know how you get on with the other troubleshooting steps too.

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